Table of contents
1. Scope and applicability
Ebajje.net places the highest priority on its members' privacy. This Privacy Policy explains what information ebajje collects, how it is used, and what measures are taken to keep it secure.
This Privacy Policy applies whenever you browse, register, log in, or use any game or service on the ebajje platform. We believe protecting member data is not just a legal obligation — it is our ethical commitment.
This Privacy Policy applies to all users — whether registered members or casual website visitors. It applies equally to mobile app users.
2. What information we collect
Ebajje collects certain information to deliver services, ensure security, and improve your experience. This data falls into two categories — information you provide directly and information collected automatically.
Information provided directly by you:
- Full name, date of birth, and gender collected at registration.
- Mobile number and email address (where applicable).
- Current address and country.
- National ID or other government-issued document for identity verification.
- Payment-related information for transactions (only the details required for verification).
Automatically collected information:
| Data type | Reason for collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile number | Account Security & Communication | Yes |
| National ID Card | KYC Verification & Withdrawal Approval | For Withdrawals |
| IP Address | Fraud Prevention & Location Verification | Automatic |
| Cookies | Experience improvement & preference saving | Partially Optional |
3. Purpose of data use
Ebajje uses collected data only for specific, legitimate purposes. We never use your information unnecessarily, and any use beyond the stated purpose is strictly prohibited.
- Account Management: For registration, login, password recovery, and account security.
- Identity verification: To complete the KYC process and prevent access by minors.
- Transaction processing: To process deposits and withdrawals securely.
- Fraud Prevention: To detect unusual activity and identify multiple accounts.
- Service improvement: To suggest games and promotions tailored to your preferences.
- Legal Compliance: To meet regulatory requirements and maintain records.
- Customer Support: So our support team can resolve your issues as quickly as possible.
5. Cookies and tracking
Ebajje.net uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site recognize you.
- Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Saves your language preference, theme, and other personal settings.
- Analytics cookies: Helps us understand which parts of the site are used most.
- Security cookies: To detect suspicious activity and multiple accounts.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of the site.
6. Data protection measures
Ebajje uses industry-standard technologies and practices to protect your data. Below are the key security measures we have in place.
SSL/TLS Encryption
All data exchanged between you and our servers on the platform is protected with 256-bit SSL encryption. You can verify this by looking for the padlock icon in your browser's address bar.
Encrypted Database
All data stored on our servers is kept in encrypted databases. Even with direct server access, reading the data is virtually impossible.
Two-factor authentication (2FA)
Two-factor verification is enforced at login by sending an OTP to your mobile number. This ensures your account remains secure even if your password is compromised.
24/7 monitoring
Our security team monitors systems 24/7. Any unusual activity is acted upon immediately, and members are notified if necessary.
Access Control
Within ebajje, only designated authorized personnel may access member data, and solely for legitimate purposes.
Regular security audits
Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly and systems are kept up to date.
7. Your rights
Ebajje believes every member should have full control over their own data. That is why we provide you with the following rights.
Right to access your data
You may request details of the information we hold about you at any time. This request can be made through our Support team.
Right to rectification
If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.
Right to erasure
If you request account closure, data not subject to legal obligations will be deleted within a specified timeframe.
Right to object to processing
You may object to your data being used for specific purposes, including requesting that marketing communications be stopped.
Right to data portability
You can request a copy of your account data in a portable format.
8. Data Retention Period
Ebajje does not retain data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.
- Data for active accounts is retained for as long as the account remains active.
- After account closure, transaction records are generally retained for up to 5 years for legal compliance purposes.
- KYC documents are retained for a specified period in accordance with regulatory guidelines.
- Data related to marketing and communications is deleted as soon as you withdraw your consent.
- Temporary logs and cookies are automatically deleted at the end of a session or after a set expiry period.
9. Policy Changes
Ebajje may update this Privacy Policy as needed. Any changes will be published on this page, and the "Last Updated" date at the top will reflect the revision.
For significant changes, we will make reasonable efforts to notify members via account notifications. However, it is the member's responsibility to check this page regularly.
Continued use of the platform after a policy update will be considered acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact our Support team. We are always ready to help.